No Refund Policy for Digital Products and Services
Effective Date: April 4, 2024
This No Refund Policy applies to all digital products, services, and subscriptions provided by The Body Shop and its associated brands, including but not limited to Sweatensity and Fit4Life App. By purchasing or accessing any of our digital products or services, you agree to the terms outlined below.
Policy Overview
Due to the nature of our digital products and services, which include instant access to proprietary content, workout programs, meal plans, videos, and personalized resources, all sales are final, and no refunds will be issued under any circumstances. This policy ensures the integrity of our business and protects the value of our intellectual property.
Digital Products Covered
This policy applies to the following products and services:
Digital Courses (e.g., fitness programs, meal plans, e-books, and workshops).
Subscriptions (e.g., Fit4Life App, Sweatensity memberships, and any recurring subscription services).
Downloadable Content (e.g., PDFs, video workouts, training guides).
One-Time Offers (e.g., lifetime access products, bonus material, upgrades).
Custom or Personalized Plans (e.g., nutrition coaching, customized fitness plans).
Reasoning for No Refund Policy
Immediate Value Delivery: Upon purchase, customers gain instant access to our digital resources. This access constitutes full delivery of the product or service.
Non-Tangible Nature: Digital products cannot be returned or revoked once accessed or downloaded.
Protecting Proprietary Information: Our programs, plans, and app resources are the result of extensive expertise, research, and development. Allowing refunds could compromise the proprietary nature of our intellectual property.
Acknowledgment of Terms
By completing your purchase, you confirm that you:
Understand and agree to the terms of this No Refund Policy.
Have reviewed the product details, descriptions, and inclusions thoroughly before making the purchase.
Are aware that all products are final sale.
Subscription Services
Subscriptions, including but not limited to the Fit4Life App and Sweatensity memberships, are non-refundable. This includes partial refunds for unused portions of a subscription period. You may cancel your subscription at any time to avoid future charges; however, any fees already charged will not be refunded.
Chargeback and Dispute Policy
Any attempt to dispute or charge back a valid purchase will be contested to the fullest extent. We will provide evidence of product access, download logs, and customer agreement to these terms during the purchase process.
Repeated or fraudulent chargebacks may result in termination of access to all current and future services across The Body Shop, Sweatensity, and Fit4Life App platforms.
Exceptional Circumstances
We understand that unforeseen events can occur. While refunds are not issued under any circumstance, we are committed to providing exceptional customer service. If you experience technical issues, inability to access purchased content, or other concerns, we encourage you to reach out to our support team:
Email: fit4life@getbodiedbyryan.fitness
Phone: 937-883-6907
Our team will work diligently to resolve your issue, provide alternatives, or grant access to comparable services if necessary.
Program Commitments and Accountability
We are confident in the value and results of our digital products and services. To help ensure your success:
Support Access: All clients have access to resources and tools, including live support through the Fit4Life App and Sweatensity platforms.
Upgrade Options: You may choose to upgrade your purchase or subscription to gain additional features or personalized services.
Final Note
We value your trust and commitment to our programs and are dedicated to helping you achieve your health, fitness, and lifestyle goals. By enforcing this No Refund Policy, we strive to maintain fairness and protect the integrity of our offerings for all customers.
For additional inquiries, please contact us at:
Email: fit4life@getbodiedbyryan.fitness
Phone: 937-883-6907
Thank you for choosing The Body Shop, Sweatensity, and Fit4Life App. We’re excited to be part of your journey!
Sincerely,
The Body Shop Team